Industry
- Wealth & Asset Management
Key Outcomes
- 100 Days to Market
- 90% + Accuracy
- 30-Day Onboarding Hit
- 8x Faster Client Onboarding
Problem
EstateSpace was born from living the problems firsthand. Managing private assets and operations across global teams was a mess of scattered technology, documentation, and communication.
The startup's biggest headache? Getting clients up and running on the EstateSpace platform. One challenge was that a lot of input had to happen within EstateSpace to activate and drive client adoption.
EstateSpace wanted a unified AI platform
EstateSpace Founder Jonathan Fishbeck dreamed big.
“We wanted to create a platform that would ultimately give everything that we could have dreamed of needing through a single pane of glass, bringing all those things together into a single solution."
The goal was ambitious but clear: onboard all clients within 30 days using an AI-powered platform that handles the heavy lifting.
EstateSpace wanted AI to proactively guide clients through the platform, anticipating their needs rather than being passive or reactive. So, Jonathan set out to create a more scalable and efficient solution, knowing that AI could handle repetitive tasks, improve service quality, and allow their team to focus on higher-value activities.
Solution
Customer service and know how clinched the deal
While bigger firms were in the running, EstateSpace chose Emerge Haus for the team’s smarts and personal touch. "We felt like they would be the best fit,” Jonathan said. “We like working with boutique firms with really good relationship management and really smart people." That decision paid off big time.
"Ultimately, that was the best decision we could have made. In really understanding the problem that our clients faced, Andy and his team were able to help us truly scope out and lead with what would be the best first iteration and the first productization of AI on our platform"
Meet Lily — an AI helper to streamline tasks and boost efficiency
With the help of Gen AI, Lily (named after Jonathan’s daughter) is revolutionizing estate management by automating hefty tasks and delivering real-time, data-driven insights. Emerge Haus designed Lily to streamline tasks and add intelligence to the platform by:
- Handling portfolio valuations
- Automating real estate and asset entries
- Digitizing standard operating procedures
- Managing entire asset and real estate portfolios
- Providing real-time marketplace recommendations
- Automating accounting for real-time financial insights
"Our assistant Lily is very much attributed to the Emerge Haus team's guidance. And for that, we'll be forever thankful here at EstateSpace."